5 October 2011
During a routine inspection
People looked clean and well cared for, and where people needed support or assistance with personal care this was done in the privacy of their room to protect their dignity.
We observed the staff interacting with them in a caring and respectful way, and offering them choices, and where people were able they had signed their care plans to indicate that they agreed with them.
People had Health Action Plans in place which indicated that appointments with other health professionals such as opticians, dentists and chiropodists were made for them at regular intervals or when required.