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Inspection report

Date of Inspection: 29 October 2013
Date of Publication: 29 November 2013
Inspection Report published 29 November 2013 PDF

Overview

Inspection carried out on 29 October 2013

During a routine inspection

We spoke with people who lived at the Gatehouse, their relatives, a visiting GP, the management team and other staff members on the day of our inspection.

We found people looked well cared for and relatives told us they thought people were treated well and their experiences in the home were positive. We observed the care staff being kind and respectful to people. One visitor said �My relative has not been here very long,but I have only seen kindness and respect,towards the people who live here.�

We looked at people's care records and saw arrangements were in place to identify those people at a greater risk of poor nutrition and dehydration.

Medicines were prescribed and given to people appropriately; we saw people were given the right medicine, in the right way and at the right time on the day of our inspection.

Staff we spoke with told us they received training which helped them to deliver care and support safely.

The provider had systems in place to identify, assess and manage risks to the health, safety and welfare of people using the service. This meant people who lived and staff who worked here were protected from potential risks to their well-being.