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Inspection report

Date of Inspection: 9 January 2014
Date of Publication: 4 February 2014
Inspection Report published 04 February 2014 PDF | 77.61 KB

Overview

Inspection carried out on 9 January 2014

During a routine inspection

We spoke to six people who use the service who told us that they were happy with the service they were receiving. People told us that they received treatment and support that met their needs and gave them choice.

Records showed that there was current and on-going monitoring of the service to demonstrate the quality of the service provided. This demonstrated that the provider had an effective system to assess and review the service.

People told us that there were systems in place to raise issues and address them.

We saw that the care records were current, accurate and fit for purpose.