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Archived: Overdene House

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All reports

Inspection report

Date of Inspection: 22 July 2011
Date of Publication: 19 September 2011
Inspection Report published 19 September 2011 PDF

People should be cared for in safe and accessible surroundings that support their health and welfare (outcome 10)

Meeting this standard

We checked that people who use this service

  • Are in safe, accessible surroundings that promote their wellbeing.

How this check was done

Our judgement

The provider is meeting this essential standard because people live in safe, accessible surroundings.

User experience

People who we spoke to did not express any concerns about this specific outcome. One resident was complementary about the changes that had been made to their room to accommodate their specific needs.

Other evidence

We noted during out visit that there was no hot water in the gentleman’s staff room and that this was because the water supply had been disconnected. We were not given an explanation on the day but subsequently we were told of problems that had been experienced with thermostatically controlled valves following building work the previous year. We were told that when this happens the provider’s interim response prior to the valve’s replacement is to disconnect the supply which eliminates the serious risk of injury from hot water by removing this facility.

While there is an ongoing problem with this aspect of the home we are satisfied that the situation is being managed and that residents and staff are being kept safe.