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Inspection report

Date of Inspection: 21 November 2013
Date of Publication: 24 December 2013
Inspection Report published 24 December 2013 PDF | 76.08 KB

Overview

Inspection carried out on 21 November 2013

During a routine inspection

At the time of our inspection Wayfarers had reduced the number of people residing there from 33 to 17 to accommodate a major refurbishment. This had allowed the home to move people from wing to wing whilst work was being carried out. All people living at the home, their families and care managers had had the situation explained, all were in agreement. The work include radiators replaced with cool surface ones, upgrade to shower rooms and bathrooms, all pipework boxed in and new carpet and decoration where required.

During our visit out of the 17 people in residence we spoke with three people living there. We also spoke with five staff members and the visiting hairdresser. One person told us, 'I love living here, I have been here five years and wouldn't want to be anywhere else'. Another said. 'I love talking to the staff and feel at home'.

The provider had reduced staffing due to less people living in the home, but still had sufficient staff available to meet the needs of the people remaining. All staff spoken with confirmed that they received good training and were supported by the manager and the provider. All staff spoken with showed a very good understanding and knowledge of those in their care. Staff were observed to have good relationships with people residing at the home, there was a pleasant warm atmosphere throughout. Care staff were seen to have been involved in the care planning for their key people showing they were aware of their specific needs.