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Inspection report

Date of Inspection: 12 September 2013
Date of Publication: 17 October 2013
Inspection Report published 17 October 2013 PDF


Inspection carried out on 12 September 2013

During a routine inspection

We spoke with three people staying at Meadowside for respite care. They told us �The staff are good�, �I have a choice of two meals every mealtime�, �I really like it here; I get to choose my room. The staff are friendly and talk to me about what I want to talk about�, �It�s very relaxed and laid back here�.

In our discussions with staff they demonstrated a thorough knowledge of the people living at the service. There was also strong evidence on people�s records that staff advocated for people and involved outside agencies as required.

Care records showed that peoples� views had been considered when planning their care. People told us that staff always asked their permission before helping them with care tasks and this was supported by written records.

People told us that they had choice within the unit. We could see from the records that care was planned and information from family and outside agencies helped plan this care.

We saw that medication was stored correctly and there was a procedure in place. Storage areas were meticulously clean and medication records were up to date.

From speaking with staff and inspecting records relating to training and supervision we concluded that staff were supported. As the needs of the people staying in the unit were increasing, there was a need to provide specialist training.

Record keeping relating to people using the service needed attention; there were inconsistencies on care records and out of date information.