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Inspection report

Date of Inspection: 4 October 2012
Date of Publication: 1 November 2012
Inspection Report published 1 November 2012 PDF | 43.91 KB

Overview

Inspection carried out on 4 October 2012

During a routine inspection

Due to the different ways that the people who lived at the home communicated we were not able to directly ask them all their views about their experiences. One the people using the service who was able to tell us said that they were happy living in the home and that the staff were nice.

We did observe good communication and understanding between the members of staff and the people who were receiving care and support from them. We also observed people being supported with their daily life activities.

The people we met with appeared relaxed, comfortable and at ease with the staff. It was evident staff had a good understanding of what was important to each person and how to care for them.