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Inspection report

Date of Inspection: 7 September 2012
Date of Publication: 23 August 2011
Inspection Report published 23 August 2011 PDF

Overview

Inspection carried out on 7 September 2012

During a routine inspection

One person who uses the service said, �This is a nice place to live and all the staff are nice.�

Another person said, �The staff are very good, they help me to get washed and dressed.�

One person who lives there said, �I�ve never had to complain about anything the staff are pretty good.�

We saw that care plans and risk assessments provided detailed information and staff were aware of people�s needs and how best to support them.

We observed that people�s needs were being met in a caring manner.

Records and discussions with staff members demonstrated they had a good understanding of safeguarding people from potential abuse

We observed that quality and monitoring systems were in place to ensure outcomes for people are good.