Archived: Westhead

All Inspections

5 July 2012

During a routine inspection

People using the service told us they were getting the service they wanted. They had discussed the care and support they wanted and needed with support workers. One person told us they had meetings to discuss what they wanted to do. They planned daily activities and their support workers did what was expected of them. One person said, 'We're having our meeting tomorrow and I am going to ask about my holiday'.

People said their support workers were very good and described them as kind and friendly. One person said, 'Staff are kind and caring, I love them'.

See full summary of 5 July 2012 report See shortened summary of 5 July 2012 report

Reports under our old system of regulation

These older reports are from our old approaches to inspection, including those from before CQC was created.