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Inspection report

Date of Inspection: 11 August 2011
Date of Publication: 20 September 2011
Inspection Report published 20 September 2011 PDF

People should be cared for in safe and accessible surroundings that support their health and welfare (outcome 10)

Meeting this standard

We checked that people who use this service

  • Are in safe, accessible surroundings that promote their wellbeing.

How this check was done

Our judgement

Equipment was suitable for its stated purpose, was properly maintained, was used correctly and safely and promoted service users independence.

User experience

No service users were spoken to regarding this outcome.

Other evidence

During the site visit we saw that all parts of the building were very clean, tidy and fresh.

Many parts of the home had been newly refurbished and decorated to a good standard, and all areas were well maintained.

A maintenance programme had been introduced, and all previously reported faults, breakages and equipment had been appropriately replaced and repaired.

The mobile hoist had been serviced and new slings purchased.

Sitting scales had also been purchased.

There were sitting, recreational, dining space and personal space available. There were more than enough rooms for a variety of activities to take place.

The manager told us that she planned to contact the local occupational therapist team to gain their expert advice about appropriate therapeutic equipment that could be purchased for the previously little used activities lounge.

Service users were able to see visitors in private in their own rooms which had all been refurbished and made safe if they wished, or they could make use of the refurbished dining room or quiet lounge during these visits.

New furnishings and fittings were domestic in design and were in very good condition.

New easy clean lounge furniture had been purchased; there were new soft furnishings, pictures and ornaments providing a homely atmosphere. New bed linen and new mattress’s had been purchased and bedrooms had been personalised.

All doors had privacy locks that worked.

The rooms were centrally heated and the heating level could be controlled within each bedroom. Broken radiators covers had been replaced and pipes were guarded. New light switches had been fitted where needed.

The kitchen equipment was clean and in good working order.

There was emergency lighting throughout the home. Valves were in place at water outlets; this ensured water was provided close to 43°C to prevent scalding.

The laundry facilities were well organised and new hand washing facilities had been installed.

The washing machines had the specified programme that would meet disinfection standards.