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Potensial Limited - 31 Balfour Road Good

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Inspection report

Date of Inspection: 26 November 2013
Date of Publication: 21 December 2013
Inspection Report published 21 December 2013 PDF | 73.1 KB

Overview

Inspection carried out on 26 November 2013

During a routine inspection

Four women lived at the home and required 24 hour support from staff due to learning disability and, in some cases, mental health issues. A ‘health action plan’ was in place for each person and there was a record of medical appointments people had attended. Care records identified people's needs and the support required to meet their needs. Care plans were written in the first person and included details about people’s interests and hobbies. Risks associated with daily living, life style choices and hobbies had been assessed and actions put in place to minimise identified risks. Each person’s care file had a ‘consent’ section which contained a number of forms that had been signed by the person. The team leader told us that all of the people who lived at the home had capacity to make decisions and were able to communicate them.

All parts of the home were clean, tidy and well maintained. People’s bedrooms were furnished and decorated to their taste. Services and equipment were tested and serviced regularly.

The home had a small team of staff who had good knowledge of the support needs of the people living at the home and had attended relevant training. The staff we met had a calm and caring manner.

People were protected from the risks of unsafe or inappropriate care and treatment by a very good standard of record keeping in all areas.