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The Grange Nursing Home Good

All reports

Inspection report

Date of Inspection: 28 June 2012
Date of Publication: 17 July 2012
Inspection Report published 17 July 2012 PDF

Overview

Inspection carried out on 28 June 2012

During a routine inspection

We spoke with six people who used the service, who were able to talk to us and two

relatives. We also used the Short Observational Framework for Inspection (SOFI).SOFI is a specific way of observing care to help us to understand the experience of people who could not talk to us.

People told us that they were always treated with respect and dignity. They told us they were given choices about their daily life and were involved in planning their care. People described the home as ��a happy home�� and told us that it was a ��good place to live��. People told us that they felt very safe in the home and could speak with the manager if they had any concerns. They told us that staff were ��nice, very caring and comforting�� and were always around when needed.

Relatives of people who lived in the home described the quality of care as ��brilliant��.