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The Grange Nursing Home Good

All reports

Inspection report

Date of Inspection: 16 August 2013
Date of Publication: 20 September 2013
Inspection Report published 20 September 2013 PDF

Overview

Inspection carried out on 16 August 2013

During a routine inspection

People who used the services told us they were happy living in the home and were complimentary about the staff team. They told us they felt safe, cared for and that staff respected choices they had made. Comments included, �it�s a homely atmosphere, with nothing being too much trouble�.

We found that people�s nutritional needs were reviewed and that they were provided with a choice of meals. People told us they enjoyed the quality of the food.

We observed the home was clean and had effective systems in place to reduce the risk and spread of infection.

We found that staff were knowledgeable of people's specific health and personal care needs and had received training to update their skills and knowledge. Staff told us they felt supported by the provider and management team.

Relatives of people, who used the services told us they were kept informed, were listened to and given opportunity to give their view of the services provided. Comments included, �I heard it was a nice place, and have found it is absolutely first class�.

The provider had systems for monitoring the services provided.