You are here

Disabilities Trust - 4 Pages Orchard Outstanding

All reports

Inspection report

Date of Inspection: 15 November 2012
Date of Publication: 12 January 2013
Inspection Report published 12 January 2013 PDF

There should be enough members of staff to keep people safe and meet their health and welfare needs (outcome 13)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by sufficient numbers of appropriate staff.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 15 November 2012, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service and talked with staff.

Our judgement

There were enough qualified, skilled and experienced staff to meet people’s needs.

Reasons for our judgement

There were enough qualified, skilled and experienced staff to meet people’s needs.

We spent time with the two staff on duty and examined the weekly roster. Staff told us there were sufficient staff. The service had a team of five full-time support workers and a registered manager. There was always at least one member of staff on day duty and one on sleeping night duty. We saw evidence of staff flexibility when evening or week- end activities took place. The service had no staff vacancies, additional staff would be made available if required.

We saw evidence that staff had completed National Vocational Qualifications (NVQ) to level II and III. All staff had received regular one to one meetings and an annual appraisal of their performance.Team -meetings took place.

One member of staff told us they felt well supported, part of the team and enjoyed working closely with the people.