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We are carrying out a review of quality at The Maples. We will publish a report when our review is complete. Find out more about our inspection reports.
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Inspection report

Date of Inspection: 8 August 2011
Date of Publication: 12 October 2011
Inspection Report published 12 October 2011 PDF

Overview

Inspection carried out on 8 August 2011

During an inspection in response to concerns

We spoke to two of the people living at Dysons Wood House. One person told us that the home had changed for the better and he was happy with the support he received. He was aware of the new behaviour management systems and was happy that staff would be able to restrain people where necessary. He told us that under the previous management staff were not allowed to do this. He told us that he felt safe in the home but that one person tended to dominate the staff attention. He liked the new catering arrangements although he was worried his meal might get cold before he received it. The other person told us they enjoyed the meal they had on the day of our visit. Both were aware of the plans for changes to the physical environment and had been involved in discussions with staff about the changes. One was very well informed about the plans. He also told us the staff were very good but did say that some were 'a bit quick tempered and tended to raise their voices too much�.