You are here

All reports

Inspection report

Date of Inspection: 9 December 2013
Date of Publication: 16 January 2014
Inspection Report published 16 January 2014 PDF

Overview

Inspection carried out on 9 December 2013

During a routine inspection

On the day of inspection there were nine people who lived in the service. We spoke with three people who lived in the service. One person said, �The care I get is fantastic. If I need it they get a doctor straight away.� Another person said, �I�m happy, I�ve got jobs. I look after the chickens.� We found that people�s care and treatment was not always planned and delivered in line with their individual care plan.

We asked people who lived in the service if they received assistance with their medication if they needed it. One person said, �I get my tablets, they�re locked in the shower room.� We found that people were not always protected against the risks associated with medicines because the provider did not have appropriate arrangements in place to manage medicines.

One person who lived in the service said, �I was part of the interviews for [manager] and the [deputy].� We found people were cared for, or supported by, suitably qualified, skilled and experienced staff.

We asked people who lived in the service if the staff appeared to be well trained. One person said, �Yes the staff seem well trained. They support me the way I want.� Another person said, �The permanent staff are well on. The regular staff are ok.� We found that people were not always cared for by staff who were supported to deliver care and treatment safely and to an appropriate standard.