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Inspection report

Date of Inspection: 5 January 2012
Date of Publication: 27 January 2012
Inspection Report published 27 January 2012 PDF

Overview

Inspection carried out on 5 January 2012

During an inspection looking at part of the service

People told us they had noticed improvements in the service. One person said, �It�s the best it�s ever been here. They have had their problems but they have been working through them and it�s really good now.�

People had opportunity to have a say in the way the service operated and felt safe living at the home. One said, �Like staff � Good�. People got on well with staff and found them competent. One person told us, �The staff here are all fabulous.� Another said, �The staff here are really good.�

People told us they were able to access their community more and received the care they needed. They were able to make decisions about how they spent their time. One person said , �I can come and go as I please, weather permitting.�