Archived: Carewatch (Derby)

16 January 2012

During an inspection in response to concerns

People we spoke with told us:'Carewatch is an excellent service provided by extremely caring staff.' 'My relative feels very fortunate in the carers she has they are really appreciated.' 'Excellent service times are somewhat erratic but I think that is down to staffing problems.' One person did state that 'the care varies depending on the carer allocated.'

The people we spoke with did not have any complaints or concerns' with the service.

See full summary of 16 January 2012 report See shortened summary of 16 January 2012 report