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Archived: Carewatch (Derby)

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All reports

Inspection report

Date of Inspection: 16 January 2012
Date of Publication: 29 February 2012
Inspection Report published 29 February 2012 PDF

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

Our judgement

People using the agency were supported by staff who are appropriately skilled and qualified for the job, so that they are protected and not put at risk of harm.

User experience

The staff we spoke with from the agency told us “they had been interviewed for the job, had a Criminal Records Bureau (CRB) check.”

We were told they worked alongside other care staff and in the agency’s office until the checks were complete and as part of their induction.

Other evidence

We viewed several staff records which confirmed that the agency has a recruitment process in place. The staff recruitment processes and the information obtained as part of the recruitment are in line with current legislation. This included identification documents and satisfactory CRB and Independent Safeguarding Authority (ISA) checks.

All care staff complete an application form, and are interviewed. There have been new staff appointed by the agency within the last six months we viewed these records, which demonstrated a range of checks had been made to support safety in the recruitment of staff. We noted that care staff when completing their application form were not routinely providing a full date , month and year when giving a full employment history. The agency agreed to take address this issue by carrying out a full audit of all its recent appointments.