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Archived: Cheverells Care Home

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Inspection report

Date of Inspection: 29 January 2013
Date of Publication: 26 February 2013
Inspection Report published 26 February 2013 PDF

Overview

Inspection carried out on 29 January 2013

During a routine inspection

We carried out this unannounced inspection during one day, speaking with 12 people who live at the home, five staff and the registered manager/providers. We spent time observing how care and support was delivered and had lunch with people. We also looked at some key records. These included care plans, staff training files, risk assessments and minutes of meetings. This helped us to make a judgement about how well the home was being run.

We found that people�s care was being well planned. People were involved in making decisions about their care and treatment. People we spoke with said that they were happy with their care and support. Comments included ��The staff here are unfailingly kind to people even in trying situations�� ��I have been here five years now and could not be better cared for.��

The provider ensured that staff had training and support to do their job effectively. Staff told us that they were offered regular training and support. One commented �� the providers go out of their way to give us good training and support.��

The provider had developed systems and checks to ensure that they reviewed and monitored the quality of care provided. This included involving and listening to people who lived at the home as well as staff.

Records relating to people�s care were not always accurate or well maintained, however. Improvements were needed to ensure that all risks were clearly identified and care and support given was accurately recorded.