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Little Sisters of the Poor - St Peters Residence Requires improvement

All reports

Inspection report

Date of Inspection: 29 December 2011
Date of Publication: 1 February 2012
Inspection Report published 1 February 2012 PDF

Overview

Inspection carried out on 29 December 2011

During a routine inspection

People living at St Peter's and their visitors shared with us their experiences. The comments received during our visit reflected the confidence and the high regard people have for the home and for the staff that care for them.

People using the service find that their spiritual, physical and social care needs are met, they are not restricted by disabilities, but are given opportunities to exercise and maintain daily life skills.

People find that their healthcare is promoted, conditions are monitored and appropriate action is taken to respond to issues and concerns that arise.

A good wholesome and varied diet is enjoyed by all, people are involved in planning the menus according to preferences and cultural and dietary needs.

A number of couples have lived at the home. They said how much they appreciated the fact that they were able to be suitably accommodated, cared for appropriately and remain together as they become increasingly frail.

We heard about the dedication and commitment of the sisters and carers at the home, " "The sisters know the importance of promoting dignity, individuals matter here, this is reflected in how they lead and guide the care staff by example and good practice" were the comments received from two family members.

Those that wish to can take take treasured items of furniture for their rooms to make them personal. The environment overall is maintained to a high standard with a variety of pleasantly furnished lounges and quiet rooms for people to use and entertain their visitors.

One of the people living at the home for some years said, "We realize that we are fortunate to live in such a beautiful home where the caring ethos is palpable, we feel valued and priveleged".

People said that the lifestyles experienced was meeting their expectations and contributing to a fulfilling lifestyle. One of the people spoken to said, "You can join in as many activities as you like, there is so much to choose from, but I like to go out in the mini bus to the local shops every week".

Another person told us of the tranquil environment that he enjoyed, he was able to pursue his passion for reading and said "you need never be lonely here with so much going on every week".

Two of the visitors spoken to said, "We would love to see all frail older people experience the same quality of care that people receive at this home".