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Archived: Longton Court Good

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All reports

Inspection report

Date of Inspection: 11 February 2013
Date of Publication: 16 March 2013
Inspection Report published 16 March 2013 PDF

Overview

Inspection carried out on 11 February 2013

During a routine inspection

There were four people living at the home at the time of the inspection. We met with three people and one person was able to tell us their views in detail. Most people were limited in their abilities to communicate verbally with us so we also observed the care provided to help us to understand their experience.

People we asked told us they liked living at the home, especially having access to the local community. One person told us "I like seeing staff and (people living at the home). I really like going out with staff". Care plans and risk assessments were person centred, regularly updated and implemented effectively to ensure each person's needs as an individual were met.

We observed staff asking for people's consent before they assisted them and where people lacked capacity, staff were skilled in working with them to make choices and worked in line with legal requirements.

People we asked told us they felt safe. Safeguarding procedures were in place and behaviour management plans were implemented to reduce the use of restraint to a minimum.

People told us they got on well with staff. One person told us "I sit down and talk to staff if I have a problem". We observed each person had access to at least one staff member who was assigned to them through the day to provide personalised care and support.

There was a robust quality monitoring system in place demonstrated particularly by the way incidents were analysed to ensure continual service development.