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Archived: The Cottage Care Home Requires improvement

All reports

Inspection report

Date of Inspection: 19 August 2013
Date of Publication: 14 September 2013
Inspection Report published 14 September 2013 PDF

Overview

Inspection carried out on 19 August 2013

During a routine inspection

We were unable to ask people about their views of living in the home because of their complex communication needs. However, we observed that staff understood people's communication needs and were able to support people to make choices about their daily living. Staff we spoke with showed that they had a clear understanding of involving people in day-to-day decisions about their care.

Care plans were personalised to each individual's needs and detailed how staff should work with people to meet those needs. Risk assessments had been completed where necessary and all care records were regularly reviewed.

There were enough qualified, skilled and experienced staff to meet people�s needs. Care was provided in an environment that was safe, well maintained and met people�s needs. The provider sought the views of people�s families and visiting professionals and used these comments to improve and develop the service.