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Inspection report

Date of Inspection: 27 February 2013
Date of Publication: 21 March 2013
Inspection Report published 21 March 2013 PDF | 76.61 KB

People should get safe and appropriate care that meets their needs and supports their rights (outcome 4)

Meeting this standard

We checked that people who use this service

  • Experience effective, safe and appropriate care, treatment and support that meets their needs and protects their rights.

How this check was done

We carried out a visit on 27 February 2013, talked with staff and reviewed information we asked the provider to send to us.

Our judgement

The service did not provide a service direct to people. However the service ensured people's tissue samples were handled appropriately to ensure confidentiality and care.

Reasons for our judgement

People did not attend the laboratory. The laboratory received, analysed and reported tissue samples.

One of the senior managers told us the service used a reliable long standing courier to convey samples and reports from the referring hospitals. We were told on the rare occasion the courier was not available, a member of TPS staff would act as a courier. This was to ensure samples were transported safely and in accordance with local procedures. The service did not offer an urgent service. We were told the majority of samples were reported within three days; this was within the service standard of five days.

TPS was registered and accredited by Clinical Pathology Accreditation (UK) Ltd (CPA). It had an accreditation visit over two days in January 2013. The CPA assessor concluded TPS was "providing an extremely good service to its users".