You are here

Marie Stopes International West London Centre Good

All reports

Inspection report

Date of Inspection: 3 January 2013
Date of Publication: 29 January 2013
Inspection Report published 29 January 2013 PDF

Overview

Inspection carried out on 3 January 2013

During a routine inspection

During our visit we spoke with one person who uses the service and six staff. We also looked at feedback the service had received from people who had completed a survey about their experiences of using the service. The service asked people to complete this prior to leaving the centre following their treatment.

Feedback from people who use the service was that they generally felt the staff were friendly and made them feel comfortable. They said that their treatment was explained to them and they were informed of any risks involved. We saw staff being respectful towards people and speaking to people calmly and discreetly.