You are here

Archived: Rosedale Manor Care Home

The provider of this service changed - see new profile

All reports

Inspection report

Date of Inspection: 26 June 2013
Date of Publication: 20 July 2013
Inspection Report published 20 July 2013 PDF


Inspection carried out on 26 June 2013

During a routine inspection

We spoke to 20 people who lived in the home and two relatives. They told us the care in the home was good but most told us that they were bored and there wasn't enough for them to do. We spoke to the registered manager and three members of staff who all told us that they were happy working in the home.

We looked at consent issues and the care and welfare of people in the home. We saw that the home dealt with consent issues well but we had concerns about the care that people in the home were receiving.

We looked at the procedures in place to protect people from harm and we had concerns that the home was not following these procedures and was not protecting people properly.

We looked at the staffing levels in the home and found that this was adequate to meet people's requirements but that people needed more activities and stimulation to meet all their needs.

We looked at the quality assurance procedures in the home and found that the audits were not being completed properly and that issues were not being identified or followed through.

We looked at the records in the home and found that they were not to an acceptable standard. They were inconsistent, lacking in the detail recorded and on some occasions illegible.