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Inspection report

Date of Inspection: 31 May 2013
Date of Publication: 29 June 2013
Inspection Report published 29 June 2013 PDF

Overview

Inspection carried out on 31 May 2013

During a routine inspection

There were four young people living at this service on the day of the site visit. We spoke with three people separately. Each person was articulate and able to converse in a meaningful way. Two of the three people we spoke with went out to work.

People said they were fully involved in all aspects of their care. People told us, �We are involved in setting our goals and in the review of our care with the help of the registered manager or our support worker�. People told us their treatment included their total involvement in their care. People said, �We like the support we receive from our support worker, and the registered manager�.

We found that the service sought people�s consent prior to providing them with care and support. We saw systems in place that ensured that when information about people's treatment, care and support needs had been passed to another service, team or individual, this was organised so that the information included everything that the service, team or individual needed to ensure the needs of the person who used the service were met safely, even when the transfer of information was required urgently.

People told us they were happy with the cleanliness of their house in general.� They told us they had help in keeping their bedrooms clean and tidy.

We found that staff had not had all the relevant checks carried out prior to commencement of employment. Also the services complaints policy and procedure was not suitable for the service