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Archived: Grace House Residential Home

The provider of this service changed - see new profile

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Inspection report

Date of Inspection: 10 July 2013
Date of Publication: 9 August 2013
Inspection Report published 09 August 2013 PDF

Overview

Inspection carried out on 10 July 2013

During a routine inspection

People and their relatives had been encouraged to become involved in life at the home and contribute to the running of the home. People who could express a view told us staff treated them respectfully and with dignity. One person told us �Staff look after us well and always treat me in a dignified way.�

Before people received any care or treatment they were asked for their consent and the provider acted in accordance with their wishes.

Risks to people's health and welfare were assessed and care was planned and delivered according to people's needs. The provider worked in cooperation with other health and social care professionals to ensure people�s needs had been met.

Arrangements were in place to ensure that people were protected from the risk of abuse. One person told us �I couldn�t live in a safer place. I have the utmost trust in all of the staff.�

People who lived at the home received care, treatment and support from staff that are competent to carry out their role. The quality of the service at the home was monitored frequently and effectively.