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Inspection report

Date of Inspection: 19 February 2013
Date of Publication: 15 March 2013
Inspection Report published 15 March 2013 PDF


Inspection carried out on 19 February 2013

During a routine inspection

We carried out this inspection as part of a planned review of the service and also to check on areas where we had concerns at our last inspection in March 2012. We had concerns that people had not received care which met their assessed needs, because records had not contained the information staff needed; that people were not protected from the risk of infection because cleaning within the home had not been effective; systems had not been used effectively to manage the risks associated with medication. We found that improvements had been made for all these concerns.

Due to the nature of nature of people�s conditions we were not able to ask people about their experiences of the home. We therefore observed how care was provided for the people who lived at the home. We spoke with the manager and four members of staff.

We saw that staff treated people with dignity and respect. We saw that staff were friendly and supportive to people who lived at the home and helped them to make everyday decisions. Staff showed they knew how to care for people and they told us they had access to the information they needed to meet people�s needs.

People�s needs had been assessed and care and treatment was planned and delivered in line with their individual care plan.

Recruitment procedures made sure that suitable staff were employed to work in the home. The manager had applied to the Care Quality Commission to become the registered manager for this service.