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Moorlands Grange Requires improvement

All reports

Inspection report

Date of Inspection: 20 September 2013
Date of Publication: 26 October 2013
Inspection Report published 26 October 2013 PDF | 80.42 KB

People should get safe and appropriate care that meets their needs and supports their rights (outcome 4)

Meeting this standard

We checked that people who use this service

  • Experience effective, safe and appropriate care, treatment and support that meets their needs and protects their rights.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 20 September 2013, observed how people were being cared for and talked with people who use the service. We talked with staff.

Our judgement

Care and treatment was planned and delivered in a way that was intended to ensure people's safety and welfare.

Reasons for our judgement

People’s needs were assessed and care and treatment was planned and delivered in line with their individual care plan.

We looked at four people’s care records and saw that each file contained assessments of people’s needs in areas such as skin integrity, oral health, moving and handling and nutrition. Each person had care plans in place which had been developed in relation to their needs.

We saw a range of risk assessments had been developed in relation to people’s safety and welfare these included, moving and handling, falls and use of bedside rails. This meant the home had plans in place to ensure the welfare and safety of people using the service.

All four care records included the details of any contact that people had with other healthcare professionals. These included visits by GP's, opticians and social services. This showed people who used the service received additional support when required for meeting their care and treatment needs.

We were told by staff that people who used the service were checked regularly through the night. However, the provider may find it useful to note that when we looked in the care records we saw staff had made entries such as 'settled on all checks' and 'settled night'. We were told by staff that unless the person required regular checks for repositioning purposes they did not have any guidance in place to tell staff how often they were supposed to check people.

During our inspection we looked in several bedrooms and saw they were individually furnished to meet people’s needs. We saw that people appeared clean, well-cared-for and were appropriately dressed in clean clothes. We heard staff speaking to people in a friendly, polite and caring manner.