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Community Supported living-St Pauls Good

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Inspection report

Date of Inspection: 2 July 2013
Date of Publication: 23 August 2013
Inspection Report published 23 August 2013 PDF


Inspection carried out on 2 July 2013

During a routine inspection

Our inspection was unannounced which meant that no one knew that we would be visiting. There were eight people living there on the day of our inspection. We spoke with five people who lived there, the manager and seven members of staff to find out their views about the service provided. Because some people living there had complex needs, not everyone was able to tell us about their experiences. We used a number of different methods to help us understand the experiences of people which included observation. We saw good interactions between the staff and people who lived there and that people were at ease with the staff. One person said, �it�s fine here, staff support me.�

People's consent to having their medicines and to the care they received was sought. Where people were not able to consent, decisions were made in their best interests.

We saw that people's needs had been assessed by a range of health professionals and people's health care needs had been monitored and met.

We saw that the systems to manage people's medicines were safe and ensured that people received their medicines as prescribed by their doctor.

Sufficient numbers of staff were recruited so that people were supported to meet their needs.One person said, �I enjoy living here. I go shopping, swimming and to discos.�

People were asked for their views about the home and these were listened to. Audits were completed but action was not always taken to make improvements.