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Community Supported living-St Pauls Good

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Inspection report

Date of Inspection: 19 September 2012
Date of Publication: 18 October 2012
Inspection Report published 18 October 2012 PDF


Inspection carried out on 19 September 2012

During a routine inspection

Our inspection was unannounced no one knew we would be visiting. There were eight people living there on the day of our inspection. We spoke with four people, the manager and five staff to find out their views about the service provided. Some people were unable to express their views verbally, so we spent time observing how staff supported them.

People were supported to make choices about what they did and what they ate. One person told us they had chosen to go on holiday abroad the week before and had enjoyed this.

Staff supported people to meet their health needs and ensured they had regular health checks.

We saw that people were supported to have a varied and nutritious diet of their choice.

Arrangements were in place to ensure that people were safeguarded from harm. Staff were confident that any concerns they reported would be listened to and action taken to safeguard people.

People lived in their own flat and we saw that these were comfortable and personalised to individual tastes. One person told us they had chosen their furniture and decoration.

Before staff started working there the required checks were completed to ensure the safety of the people living there.

Staff told us they were supported in their role and received the training they needed to support the people living there.

The risks to people's safety and welfare were identified and action taken to reduce these to ensure people's safety and well being.