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Spire Wellesley Hospital Good

All reports

Inspection report

Date of Inspection: 13 October 2011
Date of Publication: 8 November 2011
Inspection Report published 8 November 2011 PDF

Staff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by competent staff.

How this check was done

Our judgement

The Spire Wellesley hospital has a programme in place to support staff to deliver care and treatment that meets the health and welfare needs of people who use the service. However, the training matrix used to record and manage mandatory training is not fit for purpose at this time, which means that it is difficult to ascertain which staff might require update training, which means that people using the service may be exposed to higher risks.

User experience

People with whom we spoke said that all staff they had encountered were very helpful and could not do enough for them. They said they felt they were being well cared for.

Other evidence

Spire Wellesley staff receive induction over the course of their first year in post. This includes various competencies and modules that staff have ‘signed off’ in the first twelve months.

In respect of mandatory training, the matrix was difficult to follow and it was not clear to us, or Spire Wellesley staff when questioned about it, which employees were and were not up to date with their mandatory courses. However, five staff and two consultants’ personnel files were viewed and these indicated that training is being received in line with the training policy. The files also showed that consultants are receiving appraisals from their employing NHS trusts, and Spire Wellesley staff receive formal appraisal and supervision three times per year.

Spire Wellesley staff can also undertake specialist training and the hospital has links with an independent tutor for advice and a number of universities that offer specialist courses. Examples of specialist training currently being undertaken by Spire Wellesley staff include fertility training (as the hospital is looking to open a fertility centre in the future) and diabetes training.

Spire Wellesley also operates an Inspiring People award nationally amongst its hospitals, which recognises outstanding work or innovation in its hospitals. Spire Wellesley Hospital was the winner in 2011 due to staff actions in saving the life of a construction worker, who suffered a life-threatening injury in the grounds of the hospital when the new diagnostics suite was being installed. Other internal awards are given to staff at times where they have provided particularly good customer service.