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Inspection report

Date of Inspection: 10 May 2012
Date of Publication: 28 May 2012
Inspection Report published 28 May 2012 PDF | 46.09 KB

Overview

Inspection carried out on 10 May 2012

During a routine inspection

We spoke with six people who were receiving care and treatment in this service. They reported that they were aware of the treatment they were having and confirmed that they been involved in discussions with their consultant surgeon and their consultant anaesthetist regarding their specific surgical procedure. They confirmed that they had signed the relevant consent form for their surgical procedure. They also spoke highly of the support shown by nursing staff and confirmed that if they had any questions or queries; these were addressed promptly.

People also reported that they were satisfied with the level of care and attention shown by staff and some people were complimentary about the food provided and the kindness shown by individual staff.

We also spoke to some visitors to the service and they confirmed that they were happy with the standard of care that they had observed whilst visiting their relative.