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Spire Gatwick Park Hospital Requires improvement

All reports

Inspection report

Date of Inspection: 8 January 2014
Date of Publication: 14 February 2014
Inspection Report published 14 February 2014 PDF

Overview

Inspection carried out on 8 January 2014

During a routine inspection

Patients spoke positively about the care and treatment they received. One patient said "The staff are excellent. The Consultant has been brilliant". Another patient said "The staff have kept me informed throughout my whole stay. The staff act in a professional manner and there always seem to be enough staff working".

We found that patients' care needs were assessed and care and treatment was planned and delivered in line with their individual treatment plan.

There were sufficient numbers of suitably qualified, skilled and experienced staff to meet patients' needs.

We found that patients were surveyed about the care they received. This meant the Provider was seeking the views of people to help improve the quality of the service they provided.

There was evidence that learning from incidents / investigations took place and appropriate changes were implemented.