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Archived: Spire Liverpool Hospital Good

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All reports

Inspection report

Date of Inspection: 13 February 2013
Date of Publication: 29 March 2013
Inspection Report published 29 March 2013 PDF

Overview

Inspection carried out on 13 February 2013

During a routine inspection

During our visit we spoke with five patients who used the service. The people we spoke with told us they felt safe and had no concerns about their care. They told us the care they received was delivered in a way that respected their privacy and dignity. People told us that any care or treatment planned for them had been thoroughly discussed with them and their agreement had been obtained.

Comments we received from patients included:

"They told me exactly what was happening".

"Care has been exemplary".

"If you need them, them they are there".

"They keep asking me if I am alright".

"I have not had to wait for pain relief"

During our visit we saw evidence that care records were detailed and contained enough information for people to be cared for safely and effectively.

We found that effective staff recruitment and selection processes were in place.

We saw evidence during our inspection that the organisational procedures regarding the management of medicines were not always followed correctly.