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Making Space Domiciliary Care & Outreach Service Good

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Inspection report

Date of Inspection: 17 October 2012
Date of Publication: 14 November 2012
Inspection Report published 14 November 2012 PDF | 46.57 KB


Inspection carried out on 17 October 2012

During a routine inspection

We met four people who were provided with support from the service. Their comments included; “We are very happy with the services we get”, “Staff ask us what is important to us in our lives” , ”We have just been on holiday with some staff, it was great.” , “We are given books about the services we get and who will provide them.” “They help me to enjoy my life”,” They never let me down”,”They are kind and friendly”.

People told us they were very happy with the service provided and told us the support was excellent. They told us they would tell the manager if they were not happy with the service provided.

People told us that they had no concerns about the care and support provided. They said if they had concerns they would tell the manager at the “main office.”