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Inspection report

Date of Inspection: 27 December 2013
Date of Publication: 22 January 2014
Inspection Report published 22 January 2014 PDF | 77.76 KB

People should be cared for in safe and accessible surroundings that support their health and welfare (outcome 10)

Meeting this standard

We checked that people who use this service

  • Are in safe, accessible surroundings that promote their wellbeing.

How this check was done

We carried out a visit on 27 December 2013, observed how people were being cared for, talked with people who use the service and talked with carers and / or family members. We talked with staff and reviewed information given to us by the provider.

Our judgement

People who use the service, staff and visitors were protected against the risks of unsafe or unsuitable premises.

Reasons for our judgement

During our inspection we looked around all the communal areas of the home. We found the premises to be safe, secure, well maintained and fit for purpose. All accommodation for people was on the ground floor. There was a first floor and this was used for staff training.

The home had three individual units. Each unit had its own communal living area, kitchen, bathroom and toilets and bedrooms. All areas were well decorated. There were handrails around all corridors to assist people when required. People were encouraged to have a key to their own bedroom. We looked in one bedroom and this was well maintained. A hand wash basin was in all bedrooms, and people could have their rooms decorated in their own style.

There was a large communal living area that everyone living at Sherdley Court could use, along with people who attended the home for day care. There was also a communal kitchen. A conservatory had been designated as the smoking area for people living at the home. It was clearly signed that smoking was only permitted in this area. Enclosed gardens surrounded the home. There were several areas where people could sit outdoors. Staff told us the gardens had been updated during the summer of 2013.

We saw that a programme of maintenance was managed by the provider’s head office. Staff told us they never had to wait long if they reported any repair was necessary.

We saw that a health and safety audit was completed each month. This included areas such as fire safety, electrical safety, control of substances hazardous to health (COSHH), and the general condition of the building and gardens. Where any improvements were required we saw these were noted and monitored until they were completed. A more in-depth audit was completed each year.

We looked at the regular checks that were completed throughout the home. We saw evidence that fire extinguishers, fire alarms, emergency lighting and water temperature were regularly tested. Fire safety assessments were also carried out. In November 2013, following the receipt of a notice from the fire safety officer, the manager had written to the landlord of the building regarding their maintenance of the fire alarm system. The provider may find it useful to note that at the time of our inspection no response had been received. The fire alarm system must be appropriately maintained to ensure the safety of the building and its occupants.

People told us they liked the home. We saw some recently returned replies to an ongoing satisfaction survey. In this the people living at the home who had replied rated the quality of the accommodation as ‘excellent’. People’s relatives also rating it excellent, with one relative adding “[My relative’s] room is always tidy and the furnishings are lovely”.