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Archived: Beech Spinney

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Inspection report

Date of Inspection: 9 July 2013
Date of Publication: 28 August 2013
Inspection Report published 28 August 2013 PDF | 79.62 KB

Overview

Inspection carried out on 9 July 2013

During a routine inspection

We carried out our visit during the afternoon and evening. This was so that we could have the opportunity to meet people living at the home when they returned from their daytime activities.

Due to the complex needs of the people living at Beech Spinney we were unable to gather their views and experiences of the service provided. We did however speak with staff on duty and observe their interactions with the people they were caring for.

People looked relaxed and happy. Staff supported people to indicate to us how they had agreed to choosing their afternoon activities. We saw people made their wishes known and staff constantly observed people and responded to non-verbal communication in order to meet their needs. There were arrangements for people and their representatives to give consent for care and treatment in ways they could understand.

Staff met people's care and support needs in ways that they preferred. People were

treated with dignity and respect. Care plans were detailed and supported all aspects of people's health and wellbeing.

We saw that medication arrangements made sure people received the medicines their doctor prescribed at the times they were required.

The management had effective systems to monitor and review the quality of their service to show it was run in the best interests of the people who lived there.