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Kenton Hall Nursing Home Good

All reports

Inspection report

Date of Inspection: 27 May and 6 June 2013
Date of Publication: 13 July 2013
Inspection Report published 13 July 2013 PDF


Inspection carried out on 27 May and 6 June 2013

During a routine inspection

People experienced care, treatment and support that met their needs and protected their rights. A person who used the service told the expert by experience, �We are looked after, so well. The staff are affectionate and the night staff are wonderful. The staff arrange my chiropody for me and attend to my every need.� A relative told the expert by experience, �I checked on seven homes before I selected this place for my father. It is like he is at home. It is excellent compared to the others I checked out. His room was re-decorated before he moved in and he is very much at home in here. The care here is unbelievable.�

The provider had not taken sufficient steps to provide care in an environment that was adequately maintained and which protected people from the risks of unsafe premises.

People were cared for, or supported by, suitably qualified, skilled and experienced staff. However, the arrangements for carrying out checks on staff to ensure they were suitable to work with people who used the service were not adequate.

People were cared for by staff who were supported to deliver care and treatment safely and to an appropriate standard.

The provider had an effective system to regularly assess and monitor the quality of service that people received. The provider also had an effective system in place to identify, assess and manage risks to the health, safety and welfare of people using the service and others.