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BMI Sarum Road Hospital Good

All reports

Inspection report

Date of Inspection: 20 August 2013
Date of Publication: 28 September 2013
Inspection Report published 28 September 2013 PDF

Overview

Inspection carried out on 20 August 2013

During a routine inspection

During our inspection we reviewed the care records relating to four inpatients. We spoke with eight inpatients, six outpatients and two relatives. We spoke with 18 staff including the Director of Nursing, three consultants, the head nurse, a physiotherapy assistant, nurses, ward staff and a member of housekeeping staff.

Inpatients told us that they were involved in decisions about their treatment. No one felt pressured into making a decision about their treatment and all said they had signed a consent form.

Post-operative care and treatment was planned and delivered in a way that was intended to ensure peoples safety and welfare. All patients were nursed in individual rooms with the exception of the High Dependency Unit (HDU) and recovery area.

People were not protected against the risks associated with medicines because the provider does not have appropriate arrangements in place to manage medicines. There was evidence that medicines were stored safely. However, pharmacy reference books were not the most up to date versions and the provider had not acted upon a National Patient Safety Alert (NPSA).

People who use the service and staff were asked for their views about their care and treatment and they were acted on. Feedback cards were available in outpatient waiting areas and one was left in every room. We saw the results for July 2013 which showed that 90% of patients had rated the hospital very good or excellent.