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Inspection report

Date of Inspection: 29 October 2013
Date of Publication: 29 November 2013
Inspection Report published 29 November 2013 PDF

Overview

Inspection carried out on 29 October 2013

During a routine inspection

There were two patients admitted to the in-patient ward on the day of our visit and we were able to speak with one of them. We also spoke with several patients who were attending out-patient appointments. Everyone told us they were happy with the care and treatment provided. For example, one patient told us they had been �treated perfectly.� In the out-patient department a patient told us their treatment had been explained clearly and they felt �comfortable asking questions.� Patients told us they felt safe using the service and had confidence in the staff. Everyone said they would recommend the hospital to others.

Patients considered the service was clean and hygienic. For example, one patient described the hospital as �spotless.� There had been no cases of hospital acquired infection in 2013. There were effective systems in place to reduce the risk of infection.

There was an effective system in place for assessing and monitoring the quality of the service patients received. Records kept by the service were accurate and fit for purpose.