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The rating for ‘Services for children and young people’ shown on this page does not reflect our latest judgement of services at Pinehill Hospital. These services are no longer provided at Pinehill Hospital.

The ‘Requires Improvement’ rating refers to the previous inspection in 2016

All reports

Inspection report

Date of Inspection: 13 December 2013
Date of Publication: 17 January 2014
Inspection Report published 17 January 2014 PDF

Overview

Inspection carried out on 13 December 2013

During a routine inspection

People were given information that helped them to make decisions that influenced their care and treatment. They told us that the care they received met their needs and their dignity and privacy was respected. One person said, "I can�t fault it here. I have been in a few hospitals over the years and this is definitely the nicest.�

People told us that they found the hospital to be clean. They said that staff practiced good infection control procedures such as hand washing and wearing of disposable aprons and gloves. We found that there were robust systems in place to reduce the risk and spread of infection.

There were procedures in place to ensure that staff were well trained and supported to enable them to do their job to the best of their abilities. Staff told us that they received good induction and training to enable them to carry out their roles effectively.

Complaints were well managed. The provider listened to any comments and used them to improve the service.