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Inspection report

Date of Inspection: 19 June 2013
Date of Publication: 20 July 2013
Inspection Report published 20 July 2013 PDF

Overview

Inspection carried out on 19 June 2013

During a routine inspection

There were 25 people living at the home at the time of our inspection, we spoke with eight people, a relative three staff, the deputy manager and the manager. We also spent time observing how people were being cared for.

All the people that we spoke with told us that they were receiving the care that they needed. One person told us, �I get the support that I need and both day and night staff are pretty good.�

All the people that we spoke with told us that they felt safe living at the home. We saw that systems were in place to ensure that people living at the home were safeguarded from abuse.

All the people that we spoke with told us that they were treated well by the staff that supported them. We found that there were sufficient staff to meet the needs of people living at the home.

All the people that we spoke with said that they had no concerns about living at the home. One person told us, �The head lady is very good, no complaints whatsoever.� We found that systems were in place to monitor and assess the service that people received.