Archived: Brookvale Road

54 Brookvale Road, Olton, Solihull, West Midlands, B92 7HZ (0121) 708 1553

Provided and run by:
Solor Care South East (2) Ltd

Important: The provider of this service changed. See new profile

All Inspections

31 October 2011

During a routine inspection

People who lived in this home told us that they were happy living there. They said that staff treated them well and they felt safe.

People who lived in this home said that staff had helped them to develop independence skills and supported them to do the things that they liked to do. They said that staff respected their choices and they decided for themselves what they did, what they ate and who they wanted to see.

We saw that the staff communicated well with people who lived in the home, using different methods of communication depending on the preference of the person concerned. People in the home looked relaxed and comfortable with staff.

Relatives of people in the home told us that people were well cared for and supported. One told us 'X seems to be happy and settled. I never have any worries about the staff or problems with the home'. Relatives told us that they felt able to contact staff when necessary and they were kept up to date with what was happening. They felt that their relatives were safe in the home.