The Care Quality Commission
  • Care Home
  • Care home

Archived: Greenacres Residential Care Home

Green Lane, Standish, Wigan, Greater Manchester, WN6 0TS (01257) 421860

Provided and run by:
Belong Limited

Important: The provider of this service changed. See new profile

All Inspections

3 September 2013

During a routine inspection

People living at Greenacres Residential Care Home were positive about the service and support provided by staff. They told us they were given various choices regarding how they wanted to be supported. We spoke with people who used the service and they described the home as:

"Very good"

"Brilliant"

'Clean'

'Very supported'

'Safe and secure'

"The carers and good and friendly'.

We spoke with relatives who provided positive comments on the service provided

and who stated:

"Very friendly'

'Relaxed atmosphere'

'Staff are lovely and there is good interaction'.

Activities were provided on a daily basis together with monthly activities and the home benefits from two activities coordinators who both work 12.5 hours a week.

The home was clean and homely, peoples rooms where individual with various personal possessions, communal areas are well maintained.

Prior to our visit we contacted the community commissioning team at Wigan council who stated that the home has received quality visits and no issues have been identified.

4 May 2012

During a routine inspection

People we spoke with who lived at Greenacres told us:

They were able to have a look around the home prior to making a decision to live there.

People told us they were happy living there.

"The home is always nice and clean."

"The staff are very caring."

"The staff look after me and will sit and talk to me. They take me for walks. They are always very pleasant."

"The staff are always very pleasant and we can have a laugh and a joke with them."

"The food is very good and we always have a choice of what we wish to eat."

People told us that they felt safe and were never threatened.

"There are lots of things to do."

Relatives we spoke with told us:

"My Mum is very happy and safe here."

"They keep my Mum active and they are always having a laugh and a joke with her."

"I have never had to complain but I know who to go to if I need too."

"I am very satisfied with the care. The staff are great."