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Inspection Summary


Overall summary & rating

Good

Updated 23 February 2019

About the service:

Marwa Nursing Home is a care home with nursing that provides personal and nursing care for up to 38 older people. At the time of the inspection, there were 22 people living at the service.

People’s experience of using this service:

People who were able to communicate with us told us they felt safe. People who were not able to tell us about their experiences looked comfortable and relaxed in the presence of staff. They were cared for by a consistent staff team who had received sufficient training to carry out their roles. People received assistance to take their medicines as prescribed.

People were supported to access health care services and weekly visits were undertaken by the GP. People’s dietary needs were assessed and where needed, people received support to eat and drink.

People received care that was kind, respectful and responsive to individual needs. Care plans were comprehensive and reviewed each month. People and their relatives knew how to complain, although no complaints had been received in the last 12 months. No people were receiving end of life care at the time of our inspection visit.

The registered manager had a clear vision about the quality of care and service they aimed to provide. They worked in partnership with other organisations to make continuous improvements and develop best practice.

More information is in detailed findings below.

Rating at last inspection:

Good (report published in August 2016).

Why we inspected:

This was a planned inspection based on the rating from the last inspection. The service remained rated Good overall.

Follow up:

We will monitor information received about the service to inform the assessment of the risk profile of the service and to ensure the next planned inspection is scheduled accordingly.

Inspection areas

Safe

Good

Updated 23 February 2019

The service was safe.

Details are in our Safe findings below.

Effective

Good

Updated 23 February 2019

The service was effective.

Details are in our Effective findings below.

Caring

Good

Updated 23 February 2019

The service was caring.

Details are in our Caring findings below.

Responsive

Good

Updated 23 February 2019

The service was responsive.

Details are in our Responsive findings below.

Well-led

Good

Updated 23 February 2019

The service was well-led.

Details are in our Well-led findings below.