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Archived: The Harefield Care Home Good

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All reports

Inspection report

Date of Inspection: 26 July 2013
Date of Publication: 4 September 2013
Inspection Report published 04 September 2013 PDF


Inspection carried out on 26 July 2013

During a routine inspection

We looked at the care records of eight people, spoke with five people, two people's relatives and six members of staff. People we spoke with talked positively about the service, one person told us " I enjoy living here, the staff are kind and caring and we have good selection of food, there is activities for us to do". Another person told us " they do there best, sometimes you have to wait to go to the toilet but that is not often".

Relatives of people we spoke with also spoke positively about the service, one person told us " I never worry about my relative being here, I come every day and the care is very good, people are treated with respect and staff show themselves to be caring".

We found that people were not always involved in decisions regarding their care and treatment and therefore arrangements for obtaining consent were not always appropriate. The deputy manager acknowledged our concerns and told us they would take steps to improve matters.

People's care was planned and delivered in accordance with their assessed needs. Staff had a good understanding of people's needs and care plans contained sufficient information to ensure people's safety and welfare.

We looked at the arrangements in place for the safe handling of medicines and found people were given their medicines as prescribed, the service carried out daily and weekly audits and medication was stored correctly. This meant the service had suitable arrangement in place for the handling of medication.

We looked at the provider�s records and found people's care records were maintained to ensure they were protected from the risks of receiving inappropriate or unsafe care. We also found where the service had recruited new members of staff appropriate checks had been carried out and the service maintained staffs� individual files to demonstrate they had appropriate processes in place for the safe and effective recruitment of staff.