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Two Cedars Residential Care Home Good

All reports

Inspection report

Date of Inspection: 28 February 2013
Date of Publication: 1 May 2013
Inspection Report published 1 May 2013 PDF

There should be enough members of staff to keep people safe and meet their health and welfare needs (outcome 13)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by sufficient numbers of appropriate staff.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 28 February 2013, observed how people were being cared for and talked with people who use the service. We talked with carers and / or family members and talked with staff.

Our judgement

There were enough qualified, skilled and experienced staff to meet people’s needs.

Reasons for our judgement

There were enough qualified, skilled and experienced staff to meet peoples needs. During the inspection we observed four staff on duty. In addition to this the manager was also available to assist if required. We also observed a domestic assistant cleaning the home, two kitchen staff and a grounds man assisting with work in the home and in the garden.

The manager informed us that during the night there was one waking night staff on duty throughout the night as well as one sleeping staff member to assist if required. The manager also remained on call during the night time. We spoke to eight people about the staffing levels and the feedback received indicated that there were enough staff to meet their needs. We observed two parts of the day, firstly morning coffee time which was relaxed and unhurried. We later observed the lunch period which again had a relaxed atmosphere. The staff attended to everyone individually and ensured everyone’s needs were met so they could eat their meal independently. Staff gave people choices and we heard different desserts on offer as well as different drinks.

We spoke with two staff members about staffing levels and they each felt that there were enough qualified care staff to assist people. We also spoke with six people living in the home all of whom felt there were always enough staff available to assist them.

We spoke with a staff member about their qualifications and skills. They told us that they had received their National Vocational Qualifications in care since they started working at the home. These are worked based training programs for people working in care settings. They are designed to give people the knowledge and skills to deliver good care. They told us they had also received their mandatory training which included manual handling, food hygiene and medicines management. We saw evidence of this training in their staff file.