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Two Cedars Residential Care Home Good

All reports

Inspection report

Date of Inspection: 28 February 2013
Date of Publication: 1 May 2013
Inspection Report published 1 May 2013 PDF

Overview

Inspection carried out on 28 February 2013

During a routine inspection

We spoke with eight people who lived at the home. We also spoke with two members of staff, the manager and the provider.

People living at Two Cedars were positive about their experience of living there. No one we spoke to voiced any concerns about the home, or the way in which it was managed. People told us they liked living there and it felt homely. They said that all the staff were very supportive and friendly. Some of the comments we received included � �I love it here and I can do what I like and the staff will help me�. Another comment included �I couldn�t have chosen a better home, its lovely here and I like my room and the staff�.

People told us that they were involved in decision making and the staff would ask them if they required support and respected their decisions. People told us they were always offered choice giving examples such as meals, drinks, what time they would like to wake up. People told us they could choose to live how they liked and the staff respected their wishes.

We found that people's needs were assessed and that care was delivered in line with their individual care plans and risk assessments.

We found safeguarding policies and procedures in place and spoke with staff who demonstrated a good understanding of safeguarding and what to do if they had concerns.

We found the provider had effective systems in place to monitor the quality of the service.