Archived: Elm View Nursing Home

Moor Lane, Clevedon, Somerset, BS21 6EU

Provided and run by:
Belmont Care Limited

Important: The provider of this service changed. See new profile

All Inspections

8 June 2012

During a routine inspection

We used a number of different methods to help us understand the experiences of people using the service including talking with people who live there, their relatives, staff and managers. We also looked at records, care files and observations of practice.

We spoke with six people who use the service and they told us 'It's a lovely home it's the best in the area', 'the staff are very good and helpful', 'I am very happy here the people are nice'.

Two relatives were also present in the home and told us 'Staff seem very helpful and are always busy'. Another person said 'They are considerate and welcoming here, the manager is always around if needed, and it's the best home in the district I think!'.